Privacy Policy
Last updated: February 27, 2026
SlaunchX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial infrastructure platform and related services.
1. Information We Collect
We collect information you provide directly to us, including: account registration data (name, email address, organization name), payment and billing information, API usage data and logs, support communications, and any other information you choose to provide. We also automatically collect technical data such as IP addresses, browser type, device information, and usage analytics.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our platform services; process transactions and send related information; send technical notices, updates, and security alerts; respond to your comments, questions, and support requests; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.
3. Data Storage and Security
We implement industry-standard security measures including RSA-2048 and AES-256-GCM encryption for data in transit, workspace-level data isolation, PCI-DSS compliant audit logging, and multi-factor authentication. Your data is stored in secure, geographically distributed data centers with redundancy and disaster recovery measures in place.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share information with: service providers who assist in operating our platform (payment processors, cloud infrastructure providers); law enforcement or regulatory agencies when required by law; business partners with your consent; and in connection with a merger, acquisition, or sale of assets. All third-party service providers are bound by contractual obligations to protect your data.
5. Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing of your data; request data portability; and withdraw consent at any time. To exercise these rights, contact us at privacy@slaunchx.com.
6. GDPR Compliance
For users in the European Economic Area (EEA), we process personal data based on legitimate interests, contractual necessity, legal obligations, and your consent. We provide adequate safeguards for international data transfers through Standard Contractual Clauses and other approved mechanisms. You have the right to lodge a complaint with your local data protection authority.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records and audit logs are retained for a minimum of six months in accordance with regulatory requirements. When data is no longer needed, it is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@slaunchx.com.